The Nationwide Freeway Visitors and Security Administration (NHTSA) is opening a question on Ford’s response to a recall final 12 months that affected virtually 49,000 Mustang Mach-E automobiles, as reported by Automotive News. The June 2022 recall was issued because of a malfunction involving overheating of the electrical SUV’s high-voltage contactors, which, at worst, could make the EV out of the blue lose energy on the street, growing the chance of a crash.
Occurances would usually observe high-speed battery charging or repeated quick acceleration classes.
Ford issued an over-the-air (OTA) software program replace to answer the recall, which was designed to scale back energy if the contactors acquired too scorching — in hopes of stopping sudden energy loss and attainable harm to the contacts. The automaker additionally held new Mach-E deliveries at dealerships till they obtained the software program replace. The automaker had moreover opened a service bulletin to interchange the Excessive Voltage Battery Junction Field in affected automobiles.
Now, NHTSA’s Workplace of Defects Investigation experiences receiving 12 shopper complaints relating to Ford’s answer.
The Workplace of Defects Investigation (ODI) has opened this Recall Question (RQ) after receiving 12 shopper complaints alleging a excessive voltage battery principal contactor failure in MY 2021-2022 Ford Mach-E automobiles (topic automobiles) that had been included in Recall 22V-412 and remedied previous to the reported incidents. The treatment on this recall was a Secondary On-Board Diagnostic Management Module (SOBDMC) software program replace to watch contactor temperature and scale back battery energy to stop harm to the contactor, and a Battery Power Management Module (BECM) software program replace to watch contactor resistance to establish an overheated contactor and scale back automobile energy to stop additional harm.
One buyer grievance dated August nineteenth says they needed to get the Excessive Voltage Battery Junction Field changed twice for a similar electrical system concern. One other grievance in February talked about the failure reoccurred after getting the software program replace.
The unique recall affected 48,924 2021 and 2022 Mustang Mach-E automobiles constructed between Could twenty seventh, 2020, and Could twenty fourth, 2022, at Ford’s Cuautitlan plant in Mexico. For the brand new question, NHTSA says an estimated 64,727 automobiles are a part of its investigation.
