This was an online caching difficulty and is now resolved. For about half-hour this afternoon, a small variety of customers who used an online browser to log in to their digital camera on view.wyze.com might have seen cameras of different customers who additionally might have logged in by way of view.wyze.com throughout that time-frame. The difficulty DID NOT have an effect on the Wyze app or customers that didn’t log in to view.wyze.com throughout that point interval.
As soon as we recognized the difficulty we shut down view.wyze.com for about an hour to analyze and repair the difficulty.
This expertise doesn’t mirror our dedication to customers or the investments we’ve remodeled the previous few years to reinforce safety. We’re persevering with to analyze this difficulty and can make efforts to make sure it doesn’t occur once more. We’re additionally working to determine affected customers.